Syndicated Studies

Access to Care: Retail Health Clinic Tracking Survey


The growth of retail health clinics is based on the continued consumer demand for new healthcare delivery options.

Market Strategies’ proprietary Access to Care: Retail Health Clinic tracking survey is our second report detailing the trends surrounding this industry. Since its inception in April 2007, this has been the first survey of its kind focusing on retail clinics.  

This comprehensive tracking survey captures consumer reactions to retail health clinics and informs interested parties of how retail clinics are currently perceived. It was conducted as a web-based survey of 720 users and 1,080 non-users of retail health clinics in 12 domestic metropolitan markets.

This survey will be of interest to a wide range of professionals, including those in hospitals and healthcare systems, pharmaceutical companies, health insurers, physician and practice groups and retail pharmacies.



Specific information available in the survey includes:

    • How consumer attitudes and behaviors have evolved over the last year
    • Which additional services and offerings might represent additional revenue opportunities
    • Satisfaction ratings of retail clinic customers
    • Importance ratings in a variety of marketing messages
    • The perceived value consumers have for retail clinics
    • The impact of a physician relationship on retail clinic usage


Subscribers to the Access to Care: Retail Health Clinic tracking survey will receive an executive summary of all key findings, a report of results complete with strategic market insights in a presentation form and can take advantage of an onsite study debriefing with a Market Strategies research professional.

For more information or to purchase the study contact us at:
RetailClinics@marketstrategies.com

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